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A measured approach
Early last year, Serco, the company that manages NPL on behalf of government, won a contract with the DTI. Division leader NPL's largest engineering and process control, broke out in a short period of time to run, leaving the organization with a big hole.
"We knew could take up to six months to fill that gap, and after my attempt to less-than-successful to cover for a while – besides my day job – I realized that I had to get someone to run the division to full-time until we find a permanent replacement, "said CEO Steve NPL McQuillan.
He became assistant executive purposes. "Serco has agreed to work with the directors of impact, but our director of human resources has also worked with them in the past and noted them, "says McQuillan.
The secretariat sent individual impact was Mike Bartlett, an engineer With over 25 years of senior management experience, most of it to the Executive Director and Director in companies active in the design, manufacture and export. He assumed the role of division director of engineering and process control in March, with a seat on the executive board of the NPL, initially for a period of three to six months. Its mission was to have business income of the company, which specializes in scientific research and improve performance and management of the division Coaching leaders.
Bartlett said: "The process control engineering and has a turnover of 25 million pounds and 200 staff members, and had no commercial income expected. My first task was to take control performance and cost basis, so that reinforces the basic concepts such as business planning, risk analysis and forecasting full year, while focusing the activities of business development and engineering process control before allowing the division to move high speed.
The bigger, more strategic task was to pursue new business opportunities with the company DTI has received 60% of their funding, but funding is gradually reduced. Bartlett has created business growth champions suitability of different computers Scientists with the sales engineers so that they could go to the market to identify and work on ways to meet business needs.
Their approach has worked well. new planning and budgeting disciplines means that the division ended the year in profit, and the senior team has responded enthusiastically to the new position in the market structure and the new agreement focused management, "Bartlett said on" the right people in place. "
Bartlett had an additional role in the first six months of its mission – to help establish an independent business, which includes the activities of the transfer knowledge that had previously been part of the engineering and process control.
"NPL including the company's potential transfer of knowledge, but its establishment as an independent division is the real focus. It should provide around £ 7 million this year, which could triple in the next three or four years, "he said.
In October of delinquency has appointed a new full-time executive director for engineering and process control. But while Therefore, the Business Development Director NPL been on leave for maternity, and Bartlett McQuillan asked if he wanted in that role until his return in April.
"The good thing about Mike is that his vast experience that fits in any role in the organization and effective immediately, leaving me free to do my job," said McQuillan. "This is not just a matter of filling: really moved strategy and business development activities and control of process engineering before allowing the division to accelerate higher. And it is still prove its worth as Executive Director of Knowledge Transfer of the company, helping to change its structure and strategy. "
Bartlett is also proving its worth in the role of business development. "I'm focused on the improvement and development of our tactical strategy for key market sectors that should be working, "he said." As part of this going to help them deliver what we have in engineering and control processes in the rest of the organization, and to reconcile the objectives of each division in the central purpose of business. "
Micro allowed move much more quickly than would otherwise have done, "said McQuillan.
Like all good middle managers, Bartlett village strong person very flexible, versatile and adaptable strengths – demonstrates its willingness to fill in the short term, the role of part-time chief management of the Centre for Advanced Software Technology Bangor (also managed by Serco) on the basis of two days a week until the end of February.
"I like the uncertainty and the possibility of participating a transition manager, "said Bartlett." You have to meet all types of businesses and individuals. Although all companies, the situation and the culture is different, problems tend to be unchanged. So adapt their approach to what is essentially the same time employment and again. It always works, which is very satisfactory. "
Previously published in the Journal of Business, Executive Impact
Original article available here: Articles Onrec "> http://www.onrec.com/newsstories/22668.asp
About the Author
I am currently a Director of Impact Executives which is a Global Interim Management provider (part of the Harvey Nash Group) and in this role I am at the frontline of dealing with senior clients and candidates across a wide range of change, HR and resourcing issues. I have extensive commercial experience gained through general management and board roles within both Plc’s and also through running my own businesses. I have over 18 years international experience of providing cross-functional resourcing solutions to both global businesses and start-ups. I specialise in the following sectors: Technology, Media, Telecommunications, Pharmaceutical & Biotechnology, and Local Authorities. Visit my blog at http://www.impactexecutives.com/journal/clivesexton or the Impact Executives website at www.impactexecutives.com.
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